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Maintenance

Every repair and task, at one house or across all of them, from report to done.

2 min read2 steps
On this page

Log a task

  1. Choose Log a task

    At the top of Maintenance, or from Add on Spaces & layout.

  2. Say what and where

    What needs attention, the Location, Kind and Priority: Low, Medium, High or Emergency, and who reported it. Add photos or PDFs, such as a quote. More details has the due date, cost, contractor and notes.

Log a task: Kitchen light flickers, Location, Kind, Priority Medium, Reported by Me, and Add photos or files
Log a task.

See it through

  • Active, Open, In progress, Done and All switch the list; Location, Priority, Kind and Reported by narrow it. Emergencies come first.
  • Each row’s Status moves it on: Start work, then Mark done. Priority, location and cost edit in the row; select it for updates, photos and the contractor.
  • In a task’s panel, Photos and files keep before and after photos and papers such as the invoice. A PDF is also filed on Files as a receipt, linked back to the repair.
  • Repairs tenants report from their page land here and in Notifications. On one, Send them an update: it shows on their page and is emailed, as are status changes.
Maintenance at Maple House: Leak under the bathroom sink, reported by Priya Shah, High, Open and overdue since Oct 4; Replace kitchen light, Medium, In progress, $64
Priya’s leak is overdue; the kitchen light is under way at $64.
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